What is Telcolingo ?

Telcolingo is a data analytics platform designed for marketing professionals in the mobile industry to monitor week by week why customers are likely to churn, and take corrective actions before it's too late.

We process customer comments left on social media about mobile operators, analyse the sentiment and determine in great details the reasons behind customer satisfaction or dissatisfaction. We cover over 16 topics ranging from customer care, billing, network, privacy, ecology, health and many more to let you get into the minds of your customers and uncover trends you might not otherwise have been expecting!